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Maryland Department of Health & Mental Hygiene (MHA), Baltimore, MD

“It is a pleasure and honor for me to recommend Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, Founder of Leadership Dynamics and Behavioral Healthcare Consulting to you. Dr. McCraw has provided consulting services to the Mental Hygiene Administration, Core Service Agencies and select mental health providers.”

“This holistic approach enhanced the overall functioning of the organizations she evaluated.”

“Dr. McCraw’s consultation has been invaluable to Mental Hygiene Administration and has greatly advanced our endeavors to provide cost effective quality care to Marylanders.”

Oscar Morgan
Director
Mental Hygiene Administration


Sheppard Pratt Health System, Baltimore, MD

“It is with great pleasure that I recommend Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, of Behavioral Healthcare Consulting to you. Dr. McCraw has assisted the Community Programs of Sheppard Pratt on Several Projects.”

“Two consultations required evaluations of Psychiatric Programs and in one case, a lengthy restructuring and redesign of the existing program.”

“I found Dr. McCraw to very professional and competent. I would not hesitate to call her to do future work.”

Carol C. Morgan
Senior Administrator, Community Programs


McDermott, Will & Emery International Law Firm, Chicago, IL

“Our firm has worked closely with Dr. Margaret McCraw of Behavioral Healthcare Consulting and Leadership Dynamics Group as she provided services on Numerous occasions to our clients.”

“I have been extremely pleased with the quality, timeliness and thoroughness of her work, and her ability to communicate her findings in written reports.”

“Margaret has positively impacted our clients with her:

  • Extensive knowledge of behavioral healthcare programs;
  • Sound and ethical clinical and administrative practices;
  • Business and strategic planning initiatives;
  • High level of organizational skills;
  • Ability to take complex data about our systems and simplify it into a tangible and workable organizational plan;
  • Commitment to success of others; and
  • Strong verbal and written communication skills.”

Linas J. Grikis
Partner


Poudre Valley Health System
Fort Collins, Colorado

“In three, short months, Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, reviewed our organization and submitted the most thorough, yet concise consulting evaluation report I have ever received.”

“Her review was timely and thorough. She is bright, energetic, and willing to stick with you through an entire project. I have been pleased with this consulting experience as any in my career and would strongly encourage you to give favorable consideration to utilization of Behavioral Healthcare Consulting and Dr. McCraw.”

Rulon F. Stacey, FACHE
President/Chief Executive Officer


Government of the District of Columbia
Department of Mental Health, Washington D.C.

“Dr. McCraw’s written reports and verbal presentations demonstrated a high level of knowledge and understanding of the complicated dynamics impacting publicly funded behavioral healthcare providers as well as DMH.”

“ Her unique combination of experience and education in behavioral healthcare, organizational dynamics, managerial, human relations and business skills along with her strong communication skills, ability to understand the broad picture, as well as her enthusiasm for success of her clients make her a highly effective consultant.”

“Her capability, integrity, reliability, motivation, innovative thinking and authenticity are qualities she embraces whole-heartedly.”

Steven Steury, M.D.
Chief Medical Director


Community Residences, Inc.
Chantilly, VA

“During a span of five years our organization has worked very closely with Dr. Margaret McCraw of Behavioral Healthcare Consulting and Leadership Dynamics Group. Dr. McCraw provided executive coaching, quality improvement training and other organizational consulting services, which focused on creating high performance and accountability in all areas including financial as well as customer service.”

“The executive Leadership team has been extremely pleased with the quality, timeliness and thoroughness of her work, and her ability to communicate her findings in written reports.”

“Dr. McCraw is results oriented. Her consistent and tireless efforts at coaching, training, team building and restructuring, the delivery of services has positively impacted Community Residences in measurable ways:

  • Increase in revenue,
  • Reduction in operating costs,
  • Improved staff retention,
  • Improved service delivery to clients,
  • Reduction in legal expenses.

“I highly recommend Dr. McCraw and her associates to you. I would be pleased to answer any questions you may have or to provide you with any additional information you may require.”

Dennis Manning
President and CEO


Association For Ambulatory Behavioral Healthcare (AABH)
Alexandria, VA

“Dr. McCraw’s ability to relate and interact with the audience is superb. She applies humor, story telling and personal disclosure to inspire her audience to take risks and make decisions that bring fulfillment.”

“She has been repeatedly invited to speak at our training sessions due to the outstanding ratings on evaluations completed by our participants. I highly encourage you to engage Dr. McCraw in training opportunities. Her communication skills are excellent and she is a leader in her field.”

Mark Knight, MSW
Executive Director


Montgomery County Department of Health and Human Services
Montgomery County, MD

“In each consultation, Dr. McCraw exceeded our expectations by providing our organizations with support and materials above and beyond our written Agreement.”

“Her written reports and verbal presentations to organizations demonstrated a high level of knowledge and understanding of the complicated dynamics impacting each facility’s ability to manage a successful operation.”

“Her unique combination of managerial, human relations and business skills along with her strong communication skills, ability to understand the broad picture as well as her enthusiasm for the success of her clients make her a highly effective consultant.”

Mildred Holmes Williams
Chief


Threshold Services, Silver Spring, MD

“I have had the privilege of working with Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, founder of the Leadership Dynamics Group and Behavioral Healthcare Consulting, on several occasions.”

“The positive impact of the work done by Dr. McCraw and her associates, in my opinion, is due to: Dr. McCraw’s breadth of knowledge, including extensive knowledge of best clinical practices, sound administrative practices, strategic planning, financial management and the environments within which human services are provided; her ability to perceive people’s strengths and needs and to bring them together in pursuit of common goals; her integrity; her high level of organization; her high level of motivation; her commitment to effective and efficient use of resources; her highly developed communication skills; and her genuine love for humanity, a quality that I think of as “orientation to others.”

“In my opinion, Dr. McCraw exemplifies the mission of Behavioral Healthcare Consulting and Leadership Dynamics Group: to inspire, purposeful, passionate, joyous living.”

Craig S. Knoll
Executive Director/CEO


The Family Services Agency, Inc., Gaithersburg, MD

“It is a pleasure that I highly recommend Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, founder of the Leadership Dynamics Group and Behavioral Healthcare Consulting to you.”

“Family Services Agency, Inc. contracted with Dr. McCraw and her staff to provide assessment and training services to our organization. Quality, cost effectiveness and revenue were greatly enhanced as a result of this consultation.”

“I strongly encourage you to give favorable consideration to utilizing the services offered by Leadership Dynamics Group and Behavioral Healthcare Consulting. Dr. McCraw has the highest degree of integrity. She is extremely innovative, knowledgeable and personable in her commitment to provide superb training, consultation and management services.”

Thomas E. Harr, MLS MBA
Executive Director


Community Connections, Washington, D.C.

“Personally, Dr. McCraw is delightful to work with; she remained focused yet made the consultations interesting and thought provoking to all of us.”

“She is innovative and creative in helping administrators think “out of the box” to enhance performance in programming and to develop a best practices model in our organization.”

“The financial consultation proved to be as valuable as the assessment of clinical functions.”

“I highly recommend her services to your organization.”

Helen C. Bergman, MSW
Co-Founder and CEO


Carroll County Youth Service Bureau

“Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, introduced the entire staff to strategic planning with an understandable explanation of the process in which we would be engaging. She used clear definitions of the language of strategic plans. Her convincing reasons for the importance of a company strategic plan was heard and accepted by the entire organization.”

“Her enthusiasm for the process was contagious. Dr. McCraw quickly engaged the entire staff, administrative, clinical and clerical.”

“During the process, Dr. McCraw moved our staff toward our finished product by using a series of very focused and time – limited – exercises. At the end of our work with Dr. McCraw, the staff emerged with clear objectives and strategies and an excitement for beginning the work ahead.”

Lynn Davis
Executive Director


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