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Founded in 1995 by Margaret McCraw, Ph.D., MBA, LCSW-C, we are a results-oriented management consulting group that provides Executive Coaching, Organizational Development and Training services. Our focus is to support organizations in becoming more efficient and effective by providing leadership training, coaching, and organizational development such as culture assessments, strategic planning, team building, and quality improvement initiatives.

Our work is focused on strengthening organizational viability by enhancing systems, and building on the strengths of individuals at every level in the work environment. Our consulting is grounded in cognitive and systems theory, which means that we focus on “reframing” situations and restructuring “service delivery” to get optimal results. Reframing involves aligning thoughts, beliefs and emotions in the direction of the organization’s intentions. Our consulting and coaching helps individuals, departments/groups, and organizations to fulfill their long term vision while accomplishing their day-to-day tasks and objectives.

It is our intention to provide consulting services that are highly valued by employees on all levels of the organization. We believe that consulting services should help guide the day-to-day efforts of our clients, as well as support the organization in staying focused, accountable, and on track at all times with its strategic planning initiatives.

In all of our consulting efforts we are committed to enhancing the cohesiveness among staff, as well as encouraging adherence to best practice standards and high performance. Consulting services will adhere to a plan that supports organizations in strengthening existing relationships, and in developing new partnerships to enhance viability.

Consulting services are geared toward:

→  Individuals

• develop effective skills in communicating, and team building
• define core competency requirements
• align with leadership
• embrace the mission, vision, values, and strategic plan
• provide 360 feedback
• provide one-on-one coaching

→  Departments / Groups

• create collaborative relationships
• clarify roles and responsibilities
• align with the greater organizational purpose and strategic plan
• build effective governance models
• assess gaps and determine solutions
• develop performance indicators

→  Executives

• build partnerships
• enhance strategic planning
• develop and strengthen the infrastructure
• create leadership competencies
• identify and develop an effective communication infrastructure
• assess leadership gaps and determine solutions
• provide leadership training to strengthen the organization

→  Organization-Wide

• provide a thorough culture analysis
• align the organization to be efficient, effective, adaptable and fluid
• assess core competency needs
• assess gaps throughout the organization and determine solutions
• provide learning opportunities to enhance team-work

Consulting services may include the following:

• Board Effectiveness
• Business Development
• Change Management Program and Training
• Communication Skills Development to Enhance Collaboration and Negotiation Efforts
• Continuous Quality Improvement Training and Implementation
• Partnership Development
• Create or Expand New Programs/ Services
• Evaluation of programs, departments, services, systems, and infrastructure to meet best practice standards including:
  →  Financial including Billing
  →  Administrative
  →  Information Systems
  →  Marketing
  →  Human resources
• Facilitation of Meetings
• Financial Evaluation/Breakeven Analysis
• Ideas/Solutions
• Licensure Obtainment
• Marketing
• Meeting Facilitation for Focus Groups, Conferences, Executive Retreats and Board Planning Sessions
• Organizational Culture Analysis, Assessment/ Assessment of Human Resource Concerns
• Professional Development Seminars for Administrators, Board Members, Managers and Staff, Start-Up Projects
• Regulatory Compliance including Compliance with Government Agreements/Contracts
• Restructuring and Merging Services
• Strategic Planning to Enhance Staff Retention, Performance, and Bottom Line
• Team Building to Navigate through Challenges and Promote Creative Solutions
• Training: Leadership/ Managerial Skill Development
• Transition Planning/Support for Restructuring

What differentiates Dr. McCraw from other consulting groups is the founder's unique blend of psychological, managerial, human relations and business skills integrated into a comprehensive approach toward leadership. Dr. McCraw’s background in organizational psychology, holistic healthcare, administration, and business administration, (Ph.D. in Psychology, Masters in Business Administration (MBA) and Masters in Social Work (LCSW-C), along with her hands-on approach, ensures that each project is managed successfully and timely. In addition, BHC is an approved continuing education (CEU) sponsor for psychologists, social workers, counselors and other healthcare professionals.

Poudre Valley Health System
Fort Collins, Colorado

“In three, short months, Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, reviewed our organization and submitted the most thorough, yet concise consulting evaluation report I have ever received.”

“Her review was timely and thorough. She is bright, energetic, and willing to stick with you through an entire project. I have been pleased with this consulting experience as any in my career and would strongly encourage you to give favorable consideration to utilization of Behavioral Healthcare Consulting and Dr. McCraw.”

Rulon F. Stacey, FACHE
President/Chief Executive Officer

Government of the
District of Columbia
Department of Mental Health, Washington D.C.

“Dr. McCraw's written reports and verbal presentations demonstrated a high level of knowledge and understanding of the complicated dynamics impacting publicly funded behavioral healthcare providers as well as DMH.”

“ Her unique combination of experience and education in behavioral healthcare, organizational dynamics, managerial, human relations and business skills along with her strong communication skills, ability to understand the broad picture, as well as her enthusiasm for success of her clients make her a highly effective consultant.”

“Her capability, integrity, reliability, motivation, innovative thinking and authenticity are qualities she embraces whole-heartedly.”

Steven Steury, M.D.
Chief Medical Director

Association For Ambulatory Behavioral Healthcare (AABH)
Alexandria, VA

“Dr. McCraw’s ability to relate and interact with the audience is superb. She applies humor, story telling and personal disclosure to inspire her audience to take risks and make decisions that bring fulfillment.”

“She has been repeatedly invited to speak at our training sessions due to the outstanding ratings on evaluations completed by our participants. I highly encourage you to engage Dr. McCraw in training opportunities. Her communication skills are excellent and she is a leader in her field.”

Mark Knight, MSW
Executive Director

Montgomery County Department of Health and Human Services
Montgomery County, MD

“In each consultation, Dr. McCraw exceeded our expectations by providing our organizations with support and materials above and beyond our written Agreement.”

“Her written reports and verbal presentations to organizations demonstrated a high level of knowledge and understanding of the complicated dynamics impacting each facility’s ability to manage a successful operation.”

“Her unique combination of managerial, human relations and business skills along with her strong communication skills, ability to understand the broad picture as well as her enthusiasm for the success of her clients make her a highly effective consultant.”

Mildred Holmes Williams
Chief

The Family Services Agency, Inc., Gaithersburg, MD

“It is a pleasure that I highly recommend Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, founder of the Leadership Dynamics Group and Behavioral Healthcare Consulting to you.”

“Family Services Agency, Inc. contracted with Dr. McCraw and her staff to provide assessment and training services to our organization. Quality, cost effectiveness and revenue were greatly enhanced as a result of this consultation.”

“I strongly encourage you to give favorable consideration to utilizing the services offered by Leadership Dynamics Group and Behavioral Healthcare Consulting. Dr. McCraw has the highest degree of integrity. She is extremely innovative, knowledgeable and personable in her commitment to provide superb training, consultation and management services.”

Thomas E. Harr, MLS MBA
Executive Director

Carroll County Youth Service Bureau

“Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, introduced the entire staff to strategic planning with an understandable explanation of the process in which we would be engaging. She used clear definitions of the language of strategic plans. Her convincing reasons for the importance of a company strategic plan was heard and accepted by the entire organization.”

“Her enthusiasm for the process was contagious. Dr. McCraw quickly engaged the entire staff, administrative, clinical and clerical.”

“During the process, Dr. McCraw moved our staff toward our finished product by using a series of very focused and time – limited – exercises. At the end of our work with Dr. McCraw, the staff emerged with clear objectives and strategies and an excitement for beginning the work ahead.”

Lynn Davis
Executive Director
 

Contact Margaret to ask about her motivational speaking and training!

Maryland Department of Health & Mental Hygiene (MHA), Baltimore, MD

“It is a pleasure and honor for me to recommend Ms. Margaret McCraw, Ph.D., MBA, LCSW-C, Founder of Leadership Dynamics and Behavioral Healthcare Consulting to you. Dr. McCraw has provided consulting services to the Mental Hygiene Administration, Core Service Agencies and select mental health providers.”

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